We have 524 properties to rent in East Kilbride, of which only around 30 become available each year.
We are also currently developing properties and to be considered for one of those you should also be registered as noted below.
We don’t have our own separate Housing List. Instead we are part of the Homefinder Common Housing Register, along with South Lanarkshire Council, Cathkin Braes Tenant Management Co-operative, West of Scotland Housing Association, Clyde Valley Housing Association, Melvillie Housing Association, Clydesdale Housing Association, Cairn Housing Association & Arklet Housing Association.
The big advantage for you is that you can apply to all nine of the Homefinder landlords by completing just the one application form. Each landlord may have slightly different rules and priorities for allocating their properties. We allocate our properties to the applicants(s) with the highest points at the top of one of the of the 5 lists we use.
Mutual Exchange – CURRENTLY ON HOLD DUE TO COVID-19
Homefinder isn’t the only way to get a house. As a tenant of a social landlord you can ask to carry out a mutual exchange. This is where two social housing tenants (this includes council tenants) swap properties to help meet their changing household needs. The application forms you and the person you want to swap with need to complete and hand in to us are displayed below.
All social tenants looking for a mutual exchange in South Lanarkshire (and further afield) need to register with House Exchange.
More details on mutual exchanges can be found here.
Please note you need approval from both landlords before an exchange can take place.
House Exchange are the leading not-for-profit mutual exchange service for Council and Housing Association tenants.
It’s quick, easy and instant. Visit house exchange to get your swap underway. – CURRENTLY ON HOLD DUE TO COVID-19
How do I end my tenancy?
WE ARE UNABLE TO CARRY OUT PRE-TERM INSPECTIONS DUE TO THE IMPACT OF COVID19. PLEASE ENSURE YOU LEAVE YOUR HOME IN A GOOD, CLEAN, TIDY CONDITION, EMPTY OF CARPETS,BLINDS, FURNTIURE/ WHITE GOODS ETC . AND DAMAGE FREE. IF YOU DO NOT WE WILL RECHARGE YOU FOR EMPTYING THE PROPERTY AND CARRYING OUT REPAIRS TO BRING IT UP TO STANDARD. ON THE DATE OF TERMINATION PLEASE POST YOUR KEYS THROUGH THE OFFICE DOOR AT 2 OLD COACH ROAD EAST KILBRIDE AND EMAIL [email protected]
You need to give us 28 days notice in writing. During this time we will visit you and carry out what is called a pre termination inspection.
The Maintenance Officer comes round and inspects your home to make sure it is not damaged. If there is damage you must repair it before you hand the keys back. We will let you know what needs to be done. If you do not repair it, we will do the work and charge you for it.
I can’t afford my rent. What can I do?
Talk to us! The very worst thing you can do is ignore the problem. We are here to help. Our staff will help you to manage your money, claim any benefits you may be entitled to, and come up with a reasonable repayment arrangement.
My upstairs neighbour is very noisy. What can I do?
Talk to your Housing Officer about this and they will do what they can to help. It could be as simple as speaking to your neighbour on your behalf.
Please make allowances for any increase in household living noise during this time when many people are self-isolating. Please contact [email protected] to report any issues with neighbours
I want a bigger/smaller house. How do I get one?
- Fill in a Homefinder application form
How do I make a complaint?
WE ALSO HAVE A WELFARE BENEFITS OFFICER WHO CAN ENSURE YOU ARE GETTING ALL THE FINACIAL HELP YOU ARE ENTITLED TO DURING COVID19. PLEASE CONTACT THE OFFICE AND FOLLOW THE INSTRUCTIONS AND WE WILL ARRANGE A TELEPHONE APPOINTMENT OR CONTACT [email protected]
Go into the Document Library, under Information Leaflets and find our EKHA Complaints Procedure. If you have any questions about making a complaint, please contact the office.
HOW DO I NOTIFY YOU OF CHANGES TO MY HOUSEHOLD?
If you have any changes to your household you MUST let us know (there is paperwork you have to complete). You can come into the office, call us on 01355 227751 or complete the form on the link below and someone will be in touch to discuss this further.
MAKING A STAND AGAINST DOMESTIC VIOLENCE
EKHA has pledged to Make a Stand against domestic abuse, along with hundreds of other housing associations. We are committed to take action to support people experiencing domestic abuse. If you are experiencing or living in fear of domestic violence you can contact one of these agencies for support and advice:
Help for Women: Women’s Aid South Lanarkshire and East Renfrewshire, 24 hour helpine 0800 027 1234 or check out their website www.wasl.org.uk
Help for Men: Call 0808 801 0327 Monday-Friday 9am-5pm or check out their website www.mensadviceline.org.uk
EQUALITY AND HUMAN RIGHTS
We are committed to promoting an environment of respect, understanding, encouraging diversity and eliminating discrimination by providing equal opportunity for all.
See our Equalities and Diversity Policy here.
If you wish to view the Equality and Human Rights Commission’s (EHRC) guidance for social housing can find it here.
If you are considering installing CCTV, you must do so within the law relating to recording devices and people’s right to privacy. Please read more information about the law relating to CCTV ico.org.uk. As will with all alterations to an EKHA property, if you want to install CCTV equipment (within the confines of the law, as stated in the link above) you must first get permission from EKHA to do this.