East Kilbride Housing Association

Tenant Satisfaction Surveys

Customer Satisfaction

Have you recently had a repair carried out in your home? We would love to hear how your experience with this repair went and if there are any improvements you would like to suggest to improve the service, or if you wish to leave a compliment.

We now have an online survey which you can complete following the repair being carried out. All you have to do is visit Customer Satisfaction Surveys. Alternatively, if your mobile or tablet has a QR Code Reader, you can scan the barcode below which will take you straight to the survey.

You will need your Works Order number which can be found on the recent correspondence sent to you either by post, text or e-mail.

We appreciate all feedback and take all opinions and suggestions onboard to help improve our customer service and experience.