East Kilbride Housing Association

Repairs

Everything you need to know about reporting a repair. We are committed to providing a quality repair service to our tenants.

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REPORTING A REPAIR

To report a repair during office hours please contact us by:

OUT OF HOURS EMERGENCY SERVICE

For gas central heating and hot water emergency repairs please contact: City Technical Services on 0844 579 6493

For all all other emergency repairs please contact: NOVUS PROPERTY SOLUTIONS (Weekends & Bank Holidays & 9.30pm – 4.30am Weekdays)  01506 637 643 – Option 1 only

PLEASE NOTE: DO NOT CALL THESE NUMBERS TO REPORT A ROUTINE OR OTHER NON-EMERGENCY REPAIR.

To report a routine or other non-emergency repair, please fill in the form below, providing as much information as possible. This will help us to speed up our response and your repair. Also please be aware that if you are reporting a repair outside our normal working hours, your repair will not receive attention until our next working day.

non-emergency repair form

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